Terms & Conditions

Terms and Conditions of Sale

Release of Liability, Waiver, and Assumption of Risks

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All products offered by KILTER, LLC and all brands on Setter Closet (the "Company") are sold and provided to you subject to the following Terms and Conditions. The Terms and Conditions set forth below are fundamental elements of the basis of the agreement between the Company and you. By voluntarily ordering, purchasing, accepting and/or utilizing any product (s) from the Company (the "Products") you irrevocably acknowledge your acceptance of the Terms and Conditions listed below.

WARNING: INDOOR AND OUTDOOR ROCK CLIMBING, BOULDERING, AND RELATED RECREATIONAL ACTIVITIES ARE POTENTIALLY LIFE THREATENING, HAZARDOUS, AND DANGEROUS. By purchasing or using any of the Company's Products in any manner, you agree that you, your employees, and your customers are: (1) personally and solely responsible for: (a) learning and knowing the limits and capabilities of the Products and yourself, (b) identifying a proper and safe site and structurally sound location for utilizing the Products, (c) the proper installation, and use of such Products, (d) inspecting the Products before each use for cracks, weathering, or other signs of weakness or safety concerns, (e) making sound decisions while installing and using the Products and seeking professional assistance as needed, (f) using the Products in a responsible manner consistent with their intended use and with consideration for the safety of those who will be using the Products, (g) taking safety precautions and abstaining from negligent behavior; and (2) assuming all risks and accepting full and complete responsibility for any and all damages and injury of any kind to yourself or others, including death, paralysis, serious injury, and property damage which may result from or is related to your use of any Products manufactured by or purchased through the Company, its affiliates, partners, websites, or retailers.

THE COMPANY HEREBY EXPLICITLY DISCLAIMS ALL RESPONSIBILITY FOR ANY CLAIMS, DAMAGES, OR LOSS RELATED TO OR ARISING FROM USE OF THE PRODUCTS. YOU HEREBY RELEASE AND HOLD THE COMPANY AND ITS AFFILIATES HARMLESS FROM ANY DAMAGES THAT ARISE FROM OR ARE RELATED TO, OR WHICH OCCUR AS A RESULT OF, YOUR BREACH OF THESE TERMS AND CONDITIONS. YOU HEREBY AGREE TO INDEMNIFY, HOLD HARMLESS AND DEFEND THE COMPANY, ITS MEMBERS, DIRECTORS, MANAGERS, OFFICERS, EMPLOYEES, REPRESENTATIVES, AFFILIATES AND AGENTS FROM AND AGAINST ALL LOSSES, LIABILITIES, DAMAGES, CLAIMS AND EXPENSES, INCLUDING ATTORNEY FEES AND COURT COSTS, ARISING OUT OF ANY CLAIMS OR SUITS FOR DAMAGE OR INJURY TO ANY PERSON OR PROPERTY BASED IN WHOLE OR IN PART ON, ARISING OUT OF OR RELATED IN ANY WAY TO, YOUR BREACH OF THESE TERMS AND CONDITIONS.

These Terms and Conditions shall be governed by the laws of the State of Colorado and shall be construed in accordance therewith. If at any time there shall be a dispute arising out of or relating to any provision of these Terms and Conditions that the parties do not resolve among themselves, such dispute shall be submitted for binding and final determination by arbitration in Boulder, Colorado.

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QUESTIONS AND CONTACT INFORMATION

If you have questions or want more information about our Terms and Conditions, please contact us by email at sales@kiltergrips.com or by mail at:
Kilter Grips
PO Box 19541 Boulder CO 80308
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Privacy Statement

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. When you use the Kilter Board app, you will have to agree to the App Privacy Policy when you set up your account.

Email marketing

With your permission, we may send you emails about our store, new products and other updates.


SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at sales@kiltergrips.com or mailing us at:

Kilter Grips Privacy Compliance PO Box 19541 Boulder Colorado US 80308


SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.


Payment

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).


SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.



SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at sales@kiltergrips.com or by mail at

Kilter Grips

[Re: Privacy Compliance Officer]

PO Box 19541 Boulder CO 80308

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